Service

We scale your online business on a margin

More than 300 million satisfied end customers

Merkkur Mitarbeiterinnen hören aufmerksam einer Präsentation über Onlinehandel zu
Services

Our customers benefit from this

Online trade with top end customer customer satisfaction — Merkkur offers a sustainable & partnership-based alternative to achieve your goals on the Amazon EU marketplace.

Get in touch
Arrow
Product Setup

Product information & images, premium product descriptions, keyword management, and more

Technology

Use of AI intelligence, in-house software development, interface & data integration (EDI, REST), cloud infrastructure.

Analytics & BI

Analyses & reports on sales performance, inventory management, marketing performance, and more based on big data.

Content

Including SEO optimization, A+ content, infographics, cross-selling, video, brand stories/stores, and more

Ordering

Flexible re-/pre-order models.

Operational excellence

Individual logistics mix of FBA, seller-fulfilled prime, dropshipment, and more

Advertising

Tailored advertising through KPI management, continuous campaign optimization, increasing brand visibility, cross-selling, and more.

Amazon expert knowledge

40+ years of ex-Amazon experience & top contacts to Amazon Marketplace & Leadership.

Customer Service

In-house customer service team (email & phone) for returns, delivery questions, refunds, etc.

Promise

Partnership on equal footing

We offer an Amazon full service package for brand manufacturers.

Your challenges
The continued development and strategic orientation of the Amazon retail business makes it increasingly difficult for brand manufacturers to represent their brands adequately on the platform, while having their own 3P business entails a variety of risks.
‍
Price drop due to price matching
Constant demand for an increase in conditions & rejection of price increases
Hardly any flexibility in order models & constant cancellation risk
Constant change of contact persons
Little support & always person-dependent
Little exchange of information
Not a “one-Amazon” — separate contacts, individual goals, different P&Ls
challenges
solutions
Merkkur Team diskutiert beste Lösung für Partner
Our solutions
Merkkur offers a sustainable & partnership-based alternative to implementing AstorMüller's goals on the Amazon EU marketplace.
‍
Margin orientation, sustainable growth & brand protection
Common goals & long-term, partnership-based planning instead of AVNs
Flexible pre/re-order models for existing & new selection
Stable team with a main point of contact for all topics
Comprehensive support from experts & teams
Extensive transparency of the Amazon marketplace through specially developed tools & reports
“One-Amazon” — the service package covers all areas of the business, including content & advertising